WITS 2001

Client's Guide
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The following forms offer you several options. You can complete the forms online using the tab key to move from field to field plus the space bar or mouse to check boxes. You can then print the form and fax it to the appropriate group. Or, you can download the form and submit the completed form as an e-mail attachment if stated on the form.

All GSA (Civilian) and DoD Federal Agencies in the National Capital Region can become WITS2001 Customers. Assistance is available from the GSA Customer Relations Management Center (CRMC) or Verizon's WITS2001 Customer Service Center (CSC) as noted below.

DoD Customers:

The DoD WITS2001 Application, DAR, BAC, Training Registration and PRI Survey forms are available on the DTS-W Web site. Otherwise, contact your DTS-W Account Manager or DTS-W Customer Care Center at 703-697-2193 for assistance. See also DoD Unique Requirements.

Civilian Customers:

The following forms are available to GSA (Civilian) Customers:
WITS2001 Application Form (228K)
* Revised: 03/22/06

Complete this form to GSA to become a WITS2001 customer. If you need assistance, see Section 1 of the Client's Guide or contact the GSA CRMC at 202-708-8100.
WITS2001 Designated Agency Representative Form (212K)
* Revised: 01/25/06

Submit this form to GSA to nominate a new, additional or replacement DAR or to remove a DAR.
GSA DAR Appointment Form (48K)
* Revised: 04/26/05

Complete and submit this form to GSA to appoint DARs within your agency.
WITS2001 Billing Account Code (BAC) Form (216K)
* Revised: 04/26/05

Submit this form to Verizon to establish a new BAC or update or disconnect existing BAC(s). Also identify who is authorized to use BAC.
Service@once Training Request Form (72K)
* Updated: 06/26/08

Civilian Agency customers complete and fax this form to register for a Service@once training class. DoD customers must register with DTS-W prior to completing this form. For:

Training dates, see calendar.
Course descriptions, see Client's Guide – Chapter 4 – Other Products & Services
Options, see Client's Guide – Chapter 3 – Operational Support Systems.
Access, see Service@once – Training & Access.
Training Coordinator, call 202-392-7153.
WITS2001 PRI Survey Form (96K)
* Updated: 02/26/04

Complete and submit this form to Verizon to request PRI service.
All WITS2001 Customers:
Service Order Request Form (64K)
* Revised: 06/24/02

If not using Service@once to enter WITS2001 orders, complete this form, gain your DAR's signature and fax to CSC. For additional information, see Section 3 of the Client's Guide or seek CLINs using the Pricing Search.
Dedicated Technician Backfill Refusal Form (64K)
* Original: 03/19/03

Complete, sign and submit this form to Verizon when declining backfill services for a Verizon Dedicated Technician. For additional information, see Section 4 of the Client's Guide.
Audio Teleconference Reservation Form (285K)
* Updated: 11/14/01

Submit a request to reserve an Audio Teleconference. For assistance, contact the CSC at 1-800-381-3444.
Video Teleconference Reservation Form (325K)
* Updated: 11/14/01

Submit a request to reserve a Video Teleconference. For assistance, contact the CSC at 1-800-381-3444.
WITS2001 TLS Customer Implementation Package (103K)
* Updated: June 29, 2004

WITS2001 TLS Customer Information Request Form (36K)

* Updated: June 29, 2004

Complete and submit the customer information to Verizon to request TLS service.

Customer Feedback Form
* Updated: 11/14/01

Provide comments about the Client's Guide and/or Web site to Verizon and GSA.
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